Answer Phone

Greeting

Thank you for calling Baptist Heating & Air, this is ­­­­­_________ (how can I help you?)

Types of Calls

Callers may ask for an individual or department, have a problem, or want information. If asking for an individual or department, transfer the call or take a message. Problems and information typically break down to one of the following.

• No Heat/No Cool *Cleanings / Service Agreements *Replacement/Add On *Accessories *Callbacks
• New/Existing